Dynamics 365 applications
Several Dynamics 365 applications exist in the ecosystem. All the applications can work on their own, together, and with existing business systems.
Sales
The sales applications for Dynamics 365 help businesses prioritize the right prospects, build relationships, and increase sales. These applications include:
Service
Dynamics 365 services helps your agents and technicians meet your customer service expectations by offering applications that enable them to optimize performance, view customer insights, and quickly solve problems. These applications are:
Marketing
Businesses must be able to reach their customers by targeting the right buyers, managing multi-channel marketing campaigns, and creating sales-ready leads. Dynamics 365 offers several marketing applications that enable your business to reach your customers. These applications include:
Finance and operations apps
More than ever, organizations need the ability to optimize their retail and supply chain operations and seamlessly connect to their back-office data. Microsoft offers a cloud-based enterprise resource planning (ERP) and retail solution that enables these organizations to meet these needs.
Dynamics 365 Human Resources
Dynamics 365 Human Resources helps HR professionals get the workforce insights needed to build data-driven employee experiences across multiple areas:
Dynamics 365 Human Resources connects people and operations data to ensure businesses can optimize workforce costs and take better care of employees.
Microsoft Power Platform
Microsoft Power Platform empowers people and organizations to innovate and create applications for your business and connect to Dynamics 365 applications and external applications. The three applications that make up Microsoft Power Platform include:
Components and architecture of finance and operations apps
Before you begin developing for finance and operations apps, you need to understand the major components and architecture of the application. The application stack for Dynamics 365 is divided into platform models and application-specific models. This module explores both the platform and application-specific models and their importance when developing for the application.
To further understand this concept, consider the three key models in finance and operations apps:
Developer environment
Visual Studio is the integrated development environment (IDE) that is used for all finance and operations apps development. As a developer, you will work in your own development environment with access to Visual Studio, which enables you to access all the developer tools and components, including source control by using Azure DevOps.